Privacy Policy

1. Introduction

AINative Studio Live ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our live streaming platform for developers. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

• Account Information: Username, email address, password, profile picture, and bio
• Profile Data: Programming languages, skills, social media links, and preferences
• Content: Stream titles, descriptions, chat messages, and uploaded media
• Communications: Messages sent to support or other users
• Payment Information: Billing details for premium features (processed by third-party providers)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, streams watched, search queries, interaction patterns
• Stream Metrics: Viewer counts, watch duration, engagement statistics
• Cookies and Tracking: Session data, preferences, authentication tokens
• Location Data: General location based on IP address (not precise geolocation)

2.3 Information from Third Parties

We may receive information from:

• OAuth Providers: GitHub, Google, Twitter (when you use social login)
• Analytics Services: Google Analytics, Mixpanel, or similar tools
• Payment Processors: Stripe or other payment service providers
• CDN Providers: Cloudflare Stream for video delivery

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Create and manage your account
• Enable live streaming and video playback
• Facilitate real-time chat and interactions
• Process payments and manage subscriptions
• Provide customer support

3.2 Service Improvement

• Analyze usage patterns to improve features
• Develop new functionality and services
• Monitor and optimize performance
• Debug technical issues

3.3 Personalization

• Recommend relevant streams and content
• Customize your user experience
• Remember your preferences and settings
• Suggest streamers to follow

3.4 Communication

• Send service-related notifications
• Provide important updates and announcements
• Send marketing communications (with your consent)
• Respond to your inquiries and requests

3.5 Safety and Security

• Detect and prevent fraud and abuse
• Enforce our Terms of Service
• Protect against security threats
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Public Information

The following information is public by default:

• Username, profile picture, and bio
• Live streams and stream metadata
• Chat messages (visible to all viewers)
• Follower/following relationships
• Public activity (follows, likes, shares)

4.2 Service Providers

We share information with trusted third-party service providers who assist us in:

• Cloud hosting and storage (AWS, Google Cloud)
• Video streaming infrastructure (Cloudflare Stream)
• Payment processing (Stripe)
• Analytics and monitoring (Google Analytics)
• Email delivery (SendGrid, Resend)
• Customer support tools (Intercom, Zendesk)

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations and court orders
• Respond to lawful government requests
• Protect our rights, property, or safety
• Investigate fraud or security issues
• Enforce our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or legitimate business purposes. Stream recordings and chat logs may be retained for archival purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

You can request a copy of your personal information in a structured, machine-readable format.

6.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your account and personal information, subject to legal retention requirements.

6.4 Opt-Out

You can opt out of marketing communications by clicking "unsubscribe" in emails or adjusting your notification preferences in account settings.

6.5 Data Processing Restrictions

You can request limitations on how we process your data in certain circumstances.

To exercise these rights, contact us at privacy@ainative.studio. We will respond within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for authentication and core functionality
• Performance Cookies: Help us understand how users interact with the Service
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect aggregated usage data for improvement

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.

8. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately. If you believe we have collected information from a child under 13, please contact us at privacy@ainative.studio.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@ainative.studio.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

You may also lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending an email notification (for significant changes)
• Displaying a prominent notice on the Service

Your continued use of the Service after changes indicates acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: